Shipping Policy

Last Updated: December 2025

Welcome to Awan Garden. This Shipping Policy explains how orders are processed and delivered across Pakistan.

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1. Shipping Locations

• We currently ship all over Pakistan.

• International shipping is not available at this time.

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2. Order Processing Time

• Orders are processed within 1–2 working days after confirmation.

• Orders placed on Sundays or public holidays are processed on the next working day.

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3. Delivery Time

• Estimated delivery time is 3–5 working days, depending on your city and courier service.

• Remote or rural areas may take slightly longer.

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4. Shipping Charges

• Shipping charges are calculated at checkout.

• Free shipping is available on orders above Rs. 3500.

• Shipping charges are non-refundable.

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5. Cash on Delivery (COD)

• We offer Cash on Delivery (COD) across Pakistan.

• Customers are requested to keep the exact amount ready at the time of delivery.

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6. Courier Partners

We deliver orders through reliable courier companies to ensure safe and timely delivery.

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7. Delays & Unforeseen Circumstances

Delivery may be delayed due to:

• Weather conditions

• Courier service issues

• Natural disasters or strikes

• Incomplete or incorrect address details

Awan Garden will not be responsible for delays beyond our control.

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8. Incorrect Address or Failed Delivery

• Please ensure your shipping address and contact number are correct.

• If delivery fails due to incorrect details or unavailability, re-shipping charges may apply.

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9. Order Tracking

Once your order is shipped, tracking details will be shared via SMS or WhatsApp, if available.

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10. Contact Us

For shipping-related queries, contact us:

Awan Garden – Pakistan
📞 Phone / WhatsApp: +92 303 9477745
📧 Email: awangardenofficial@gmail.com

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By placing an order on Awan Garden, you agree to this Shipping Policy.

Thank you for shopping with us 🌱