Terms of service

Terms of Service

Last Updated: December 2025

Welcome to Awan Garden. By accessing or using our website and placing an order, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. General Conditions

Awan Garden operates in Pakistan and serves customers nationwide.
We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

We sell gardening-related products including plants, seeds, soil, fertilizers, and accessories.
Product images are for illustration purposes; actual products may slightly vary.
Availability of products is subject to change without notice.

3. Pricing & Payments

All prices are listed in Pakistani Rupees (PKR).
Prices may change without prior notice.
We offer Cash on Delivery (COD) and other available payment methods shown at checkout.
Awan Garden reserves the right to cancel any order due to pricing errors or stock unavailability.

4. Orders & Confirmation

Order confirmation does not guarantee availability.
We may contact you via call, SMS, or WhatsApp to confirm your order.
Orders may be canceled if confirmation is not received.

5. Shipping & Delivery

Delivery timelines are estimates and may vary.
Awan Garden is not responsible for delays caused by courier services, weather, or incorrect address details.
Free shipping is offered on eligible orders as mentioned on the website.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.
Customers must review the Return Policy before placing an order.

7. User Responsibilities

You agree not to:

Provide false or misleading information
Misuse the website or its content
Attempt fraud, abuse COD service, or refuse delivery without valid reason

Repeated order refusals may result in account restrictions.

8. Intellectual Property

All content on this website (text, images, logos) is the property of Awan Garden.
Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

Awan Garden shall not be liable for:

Indirect or consequential damages
Losses due to misuse of products
Delays or failures beyond our reasonable control

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page.

11. Governing Law

These Terms are governed by the laws of Islamic Republic of Pakistan.

12. Contact Information

For any questions regarding these Terms, contact us:

Awan Garden – Pakistan
📞 Phone / WhatsApp: +92 303 9477745
📧 Email: awangardenofficial@gmail.com

By using our website, you agree to these Terms of Service.

Thank you for choosing Awan Garden 🌱